دينا واصف ويكيبيديا

One of the most common problems most people have with mobile phones is not knowing or reading the phone. These problems usually occur on Android phones. The problem starts when the phone connects to the computer via its cable connection, and then you find that the phone does not appear Have a storage disk on your computer, that is, your computer does not recognize it, and to get rid of such problems, follow these steps:

1. Re-install phone definitions:

This step is not limited to mobile phones only, but includes any device connected to your computer, here we can say that the definition is the consent of the Windows system to read the phone, this means that when the computer does not recognize the phone that the problem here in the definitions of the phone and Windows system Unable to read or recognize it, so to fix this problem, remove these definitions and install them again. To do this, perform the following steps:

Right click on the My Computer icon, select Properties and then Device Manager. Or you may access it via the Control Panel path and you will find Device Manager.

Now search for phone definitions and often find them at the bottom of the list of Portable Devices or Other devices or you may find the definitions in a separate line, so you have to search for your phone name in the list, then right click on it and then click Uninstall until you remove the definitions completely .

After you have removed the definitions, disconnect the phone from the computer "Now disconnect the cable" and reconnect it, but be aware that the computer must be connected to the Internet because the computer will download appropriate definitions from the Internet to recognize the phone or Android again, and will Note that the problem has been resolved and if not resolved go to the next step.

Also try clicking on the right side of the ID and clicking Update Driver instead of Uninstall and watching whether the profile will speak. If updated, you will often find that the device has read the phone and is now working correctly.

2. Replace the current connection cable with a new one

The problem may be that the cable in the connection cable may be damaged or cut in the wires, or may be for charging only and not for transferring data between the phone and the computer, so try another new cable, if you find that the computer has known the phone call, then you have put your hand on The problem, if the computer does not recognize the phone after changing the cable, try the next step.

3. Solve the problem with your phone settings:

If you did the previous two steps and did not solve the problem, it is often on the phone itself, the settings may be on the phone other than the storage mode, so check the USB settings in the phone and change it to the storage mode, for the Android system select the connection to Media Device and you will see this Check Settings / Storage or Storage settings. There is also a USB Mass Storage option accessed through settings settings then USB utilities and then Connect Storage to PC and then turn on USB storage to operate the storage and USB connection. Keep in mind that these steps vary depending on the versions of Android, but if a phone is on a system other than an android, each system has a way to modify its settings.

If none of the previous steps resolves this issue, it is likely to be the USB port. In a computer that has a malfunction, use another port and try to use any device other than the phone and test the connection to the computer, such as a memory stick. If the flash is connected and opened, this means the problem from the USB port on the phone itself, If the flash does not work, this means that the problem of the output of the USB in the computer, make sure that there is no dust in the exit, otherwise you have to go to the specialists to check the device and make sure the problem.